Renuvaderm
Reviews and Complaints
Hard to cancel
OMG! These people are totally unethical!
- Deceptive advertising
Preferred solution: Full refund
Continued to receive product; cancelled, but not refunded.
- Business ethics
Preferred solution: Full refund
Don't fall for the FREE trial.
Ordered the free trial..just pay shipping. Did not see ANYTHING on the website that after 14 days you will be charged full price for 2 items totaling about $180 with automatic monthly shipping.
I asked for a copy of the agreement to be sent to me and was told I should have printed it. I then asked to talk to a superviser and was told to hold and then disconnected. I went on line and went back through the order process and could not find anything about being charged full price if you do not cancel the free trial within 14 days.
I did find a "contact us" link to send an email and asked for a copy if their terms but never got a response. I have chalked it up to an expensive lesson but hopefully this will save someone else!
- Deceptive advertising
- Poor customer service
Preferred solution: Full refund
Renuvaderm Charge Review
Renuvaderm - Subscription Review from Whitehall, Pennsylvania
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Don't Believe it! Same scenario happened to me, and they read the script exactly as you described.
I did receive a refund-- one quarter of the price they billed me for ( about 40$) and promised a $100 in free vouchers, and a free product.
Billed me for the free product-- and received 0 vouchers. I am going to report it to my CC , as far as I am concerned, the charges were not authorized, and they billed me twice!