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Same as many other reviewers... I ordered the sample - tried it once - HATED the way it felt on my skin (like Elmer's Glue) - so called to cancel. Found out 2wks later that I had been charged $100.00!!! Called again giving them the cancellation # I had received before...
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I didn't like
  • Very deceptive advertising
  • Poor customer service
  • Can not get out of auto ship
#885141
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I called 3 times to cancel and got told we will give you another week etc, so I kept calling each week and they wouldn't cancel my trail even after I repeatedly said no I don't want an extension I want to cancel and send your product back. and finally just decided to...
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#862436
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My fiance ordered the trial and got it on 5/13/16,today 5/18 billed almost $200...tried to dispute it and wouldn't let her talk to a supervisor!! Going to talk with a lawyer tomorrow morning about this scam!! Should be a class action lawsuit for all the people scammed!
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Anonymous
Bird

I went through the same scenario as you, I to order product never received it and was charged almost $200.00. When I call to asked who authorized this transaction with out m...

1.2
#850350
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Renuvaderm Free Trial Review

Renuvaderm
#938509
Nothing has happen,but please dont take any more money off of my card. I'm just receiving my free trial. So donot take any money off until I ask you too. This is really why I hate to give my number out. So thank you.
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Renuvaderm Customer Care Review

Renuvaderm
#915528
I keep on getting product in mail even after i cancel, money, drawing from my account. I had to call my bank to stop product. They say they going to sent me email .of cancel number. Nothing sent
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Renuvaderm Free Trial Review

Renuvaderm
#849635
Very deceptive when claiming to be a trial sample and then billing my credit card almost 2 hundred dollars when I understood this was a free sample if I paid for the shipping !
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Renuvaderm Cancellation Policy Review

Renuvaderm
#795526
1.0
Details
I have tried to call and have the ridiculous charge cancelled I've been hung up on each time after being on hold I did not want this order after I complained on Facebook I can no longer access the site. This is fraud
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I got a small bottle of Dermaology Skin and Eye cream--that does nothing. It was $5.95. Then 2 weeks later received a charge for $94.57 on my card from ModernSkin but no product. I don't want the product and it was from a different company. How can I get my money...
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1.0
I didn't like
  • Deceptive advertising
#763835
Reply to reviews
Once you order the trial sample you can't cancel the order. They send you the product and charge your credit card even though you request them to stop sending the product. I have tried to stop this since August and just received more product in the mail. I called my...
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Anonymous
Anonymous

I'm dealing with the same thing

1.0
I didn't like
  • Very deceptive advertising
  • Can not get out of auto ship
  • Business ethics
#751298
Reply to reviews
My experience is the product does not work and they bill you for the full price and you can not get it refunded. DO NOT ORDER!! The eye cream did not work so do not try it or the facial cream. They were very rude when I called to send back the product. They said I had...
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dbiggers
dbiggers

They did me the same way. I don't have the money for this scam.

1.0
I didn't like
  • Very deceptive advertising
  • Business ethics
#742361
Reply to reviews
Has anyone had any luck cancelling the product? I received my "sample" back in July and cancelled. They charged me full price and would only credit me $40.00 because of there terms for restocking. They didn't want product back. Like I said I cancelled. Well...
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Anonymous
Anonymous

did you ever get it cancelled? These people are horrible and lie. i am now going to cancel my credit card since it's the only way to stop this from happening.

dbiggers
dbiggers

How can this be stopped? I don't have money to pay for this "wonderful" cream. It was definately not what was represented. What legal recourse is available? I will never o...

I didn't like
  • Can not get out of auto ship
  • Deceptive advertising
#728894
Reply to reviews
Getting them to cancel further shipments is close to impossible. Product irritated my skin. Then they wanted to send me something else. They simply would not cancell this order and the she wants me to try something else. Finally it was cancelled but a few days later...
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1.0
Glen Gardner, New Jersey
#709018
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I tried the product and had a reaction to it. I have tried repeatedly to contact the company to return the products and get my money back. I cannot find any phone number that I can use. For the last 4 months to get in touch with anyone - I can't find a phone number...
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Anonymous
Anonymous

Thank you for stopping me from making the mistake of ordering Renuvaderm. I have heard of scammers like these people but did not imagine how vulnerable I really am. Thanks f...

1.0
I didn't like
  • Very deceptive advertising
  • Returned emails
  • No contact information ie phone number
#700487
Reply to reviews
Buyers beware. I ordered the products and was charged before I even had the trial period . I called to cancel and was told I could get set up for every 60 days at a price of 39.99 and they would send me a free vitamin c product. Well, within 10 days I receiced 3 more...
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Anonymous
Anonymous

I had the same type of experience and every time I called to cancel (5 times) they kept me on the phone for 45 minutes to an hour saying they were just trying to help me, etc....

1.0
Carolina Beach, North Carolina
#694040
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