Anonymous
map-marker Mumbai, Maharashtra

Size problem

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Jo product magaya tha uska size me issue hai 19 ka date diya tha return karne ke liya abhi tak koi leke aya nhi
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User's recommendation: Ok

marla f Fkb

Please Cancel

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I do not want any more of your skin care cream it did not do as your ad said so PLEASE CANCEL !!THANKS. MARLA FIELDS
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Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Can't get a hold of them

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I have sent back packages of Renaderm and Nuriva and told them not to send anymore and dont charge my credit card anymore and im still getting them. I have tried to find a phone number for them and there is nothing i can find with a phone number. I am tired of this does anyone have a phone number for them.
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Cons:
  • Can not get out of auto ship
Reason of review:
Return, Exchange or Cancellation Policy
Anonymous

Big Time Scam / Fraud

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I came across an add for the Renuvaderm skin product for free sample at no cost, and I provided my information. Although I never received any products, I was charged in September $94.57 and this week (October) the same amount. After calling credit card company to dispute the charge, they provided me phone info to first 'cancel the subscription' of which I was unaware. Apparently this is Renuvadem Skin's deceptive practice with which the credit card companies are aware of since they readily had the phone numbers. I contacted the company and got a big time run around. Mary Catherine, the service representative (I'm sure it's not her real name), kept telling me I had entered into a subscription and did not cancel by end of trial date. Since I never received the product from the company, hence no paperwork, I did not know I had entered into a subscription. She finally hung up on me after we went around and around how she would give me a discount on something I never received. WORDS OF WARING TO OTHERS!!! Stay as far away from this company as you can!!! I have no idea if it even sells anything, however, the people there are very deceptive, and borderline fraudsters.
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Loss:
$189
Cons:
  • Deceptive advertising and scam
  • Very deceptive advertising
Reason of review:
Never received product, not made aware it was subscription with limited cancelation window - Deceptive Advertising

Preferred solution: Full refund

Anonymous

If you use your phone, you will be scammed

I used my I phone to get a (Free) trial. There was no place to NOT get the second 'eye cream' bottle. When I called them, they did take the price off for the eye cream. There was nothing Stated on the I phone about cancelling within 14 days or there would be a charge that was to come later for $87.47. By the time I found out about that, they claimed I was one day late in cancelling. I broke out in acne from the product and am out more than $100. For a *** little bottle of worthless cream. They offered me a second bottle. WOW!!! Just what I need to give for Mother's day......(Their suggestion, when I told them I broke out!) I even insisted on speaking to a supervisor. Big waste of time. No sympathy. Everybody deserves to work for a better company than this one. Poor schlepps. This is like a Ponzi scheme. Just got off the phone with them this evening. May 7, 2017. I promised them I'd do this. I heard somewhere the Millionaire show invested in this company. Bad idea, oh wait. They are scamming you. Good idea for scammers.
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Reason of review:
Problems with payment
2 comments
Guest

It does say you have 14 days to cancel or you will be billed as an auto ship. Love the cream I did call to stop the auto ship since I need more time to try this product I did pay for the first shipment. Customer service was super nice.

Guest

I bought this for the 'free 14 day supply', what they don't tell you is that 14 days includes the shipping time. I called 2 days before my 14 days was up and was told I was 2 late because shipping time was included. Bad Business Practice, won't ever buy this again

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Anonymous

Eliminar cargo de $94.57 de mi cuenta

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Quiero q eliminen de mi cuenta de Credit la cantidad de. $94.57 lo antes posible. No quiero recibir productos de su compaรฑรญa. Son muy caros. No vuelvan a cargar ninguna cantidad a my Credit card ... gracias por su amabilidad Wanda Roman
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Reason of review:
Pricing issue
Anonymous

Stop sending product!

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Did not order product. Credit card company has blocked payment twice, yet still get monthly charges. Continues to send monthly product which I refuse at post office. Stop sending as you are not getting paid! Ridiculous, I don't have 100 words to say other than this is a rip off company and I want it cancelled immediately. I am not paying charges so there's no point in sending this worthless cream any more. I only ordered the free sample but continue to get charged monthly. It is harassing to continue charging my account. I will not accept delivery. This company is fraudulent as far as I am concerned. What more do I have to say? I've run out of polite words.
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Cons:
  • Very deceptive advertising
  • Can not get out of auto ship
  • Business ethics
Reason of review:
Problems with payment

Preferred solution: stop sending me product and stop charging my credit card!

Anonymous

Short Review on April&nbs-04:00;26,&nbs-04:00;2017

They keep charging my account over 200.00 and i have no way to contact them to make it stop.
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Reason of review:
Problems with payment
Anonymous

Deceptive practices

i won't recomend this product or any other product from this company. Not only it doesn't work, but they trick you into thinking that you're buying their sample. I was upset when a charge came through my bank for $99.15, for a company that I had never heard of. After canceling my charge card, and sending for a new one, the bank found out the company and number for me to call. It was then, that I learned that I was charged for a membership that I did not sign up for. They tried to give me 50% off all future purchases, but I refuse to buy anything from them ever again! I'm still waiting for the charges to be deposited back into my account. I give them a -5!
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Loss:
$99
Reason of review:
most of the above

Preferred solution: Full refund

Anonymous

Renuvaderm - Ombia Derma Cream Review

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This *** product doesn't do ***. 2 mins reduces wrinkles. Shark tank millionaires are in for a big loss with this investment. Even after an hour 2 hours no difference. I tried it in all my family. Fake!!!!!! Doesn't work. Another thing they advertise it as a sample bottle just pay for shipping and then charge you $94. And when you call customer service they say it was a trial and your suppose to cancel before 14 days. Uh No it's supposed to be a sample.
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Reason of review:
Bad quality
Anonymous

Short Review on January&nbs-05:00;11,&nbs-05:00;2017

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I ordered the free samples from Nuriva i paid only for t he S&H which was $4.95 for each one total $9.90. Did not receive my products. Order #390**** and #390****. Inwould like a response please. Thanks, Kay Rector (5 Evening Shade Dr . Weaverville N .C.) 828 231 ****
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Reason of review:
Order processing issue
Anonymous

Renuvaderm Serum Free Trial Review

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I left a review today that I had not received my products. They just were just delivered a few moments ago. Im updating my review to let you know i did receive the products and im very pleased with them. Thanks, Kay Rector
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Reason of review:
Good quality
Anonymous

Ripoff scam

I recieved the "FREE" sample - two weeks later i was billed 87.97 for what I am not sure. Disputed the charge after reading on line about this company's deceptive business practices. Tried calling - had to wait a day for someone to call me back. Insisted they cancel and refund my credit card, said they would cancel but that they couldn't credit my account because I didn't cancel in the 14 day trial period which there was nothing about on their website. I didn't receive any product for this - so i disputed the charge. then today another charge for the same amount shows up on my card under "Bark Eye" - called to cancel again - told they can't credit. I am going to dispute the charge again as this is the biggest rip off scam i have ever seen. DO NOT PURCHASE THE FREE SAMPLE OF RENUVADERM SKIN CREAM OR EYE CREAM.
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Reason of review:
Problems with payment
Anonymous

Was fooled into believing I would be able to get a free sample , but instead was charged over priced product.

Do not want to get this product any more! Please stop sending this product any more! It did not work as said. It caused irritation to my skin. I will return this product please send me a return number. Your advertisement looks so convincing but it doesn't work like that for me! I applied it twice a day. But saw no improvement. I don't believe your ad! It is false advertising. You ask me to describe exactly what happened, and that is nothing happened. Still have the same amount of wrinkles , they never disappeared or faded. I am very unhappy with this product. Cancel my order now!
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Loss:
$98
Reason of review:
Problems with payment
Anonymous

The product just keeps coming!!!!

I have called 4 times requesting cancellation! They just keep sending. No recourse but to cancel my card! It is a total scam. The cream is ok, but you can only use so many bottles! 12 or more! RIP OFF SCAM! Outrageous price!!!! I keep receiving the product without any paperwork, no address, no phone numbers. When you call you get redirected several times, waiting on hold. When you finally do get to speak to someone in very broken English, they apologize and put you on hold, multiple times, and then return to tell you "only 2 more bottles" and I just keep receiving the bottles!
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Butler Quw

Fruad

I was charged 400.00 for a product I didn't purchase and they wouldn't give me my money back. I got suckered like many women have so please post it on Facebook and other places so other women don't get ripped off. I had called the company and they said I closed out my account in which I did and they said I received the product in which I did not. I am mad as a wet hen! So please don't make the same mistake as I did and have your husband angry at your stupidity, read the fine print. Thanks
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Cons:
  • No contact information ie phone number
  • Very deceptive advertising
  • Business ethics
Reason of review:
Pricing issue

Preferred solution: Full refund

About

Summary

RenuvaDerm is a skin care product from RenuvaDerm. The company is headquartered in Santa Ana, California, United States of America. RenuvaDerm is designed to reduce wrinkles and fine lines. The cream rejuvenates the skin on a cellular level, and provides added protection. RenuvaDerm contains only natural ingredients including the basic one Acetyl Hexapeptide 8. A trial is available for consumers on a free of charge basis. The company retains 30 day return policy. Buyers who are dissatisfied with a product may return the empty bottle for a full refund. Customer service hours are Monday โ€“ Friday from 9 a.m. to 9 p.m. EST.

Renuvaderm reviews and complaints

Renuvaderm is ranked 557 out of 1754 in Cosmetics and Personal Care category

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