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As soon as I received the cream I called to canceled further shipments. The trial period starts the day you order the cream not the day you receive. I thought if the cream was any good I would then go online and reorder as at that point I did not know the cost of...
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#691673
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Right after i ordered renuvaderm i changed my mind and a foreighner who i could barely understood would not let me cancel. It had only been 5 minutes before that i ordered it. I got a small container in the mail but it said dermaology. I cant even find that on the...
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Anonymous
Anonymous

Yes, and cannot find a corporate office address to submit the BBB, since I have filed a complaint that I was never told that I would be billed for the product...only was advis...

Anonymous
Anonymous

I had the same problem. I couldn't even understand the person who was "helping me" and kept asking to cancel. Still received product and was told there could be no refund. R...

Rienzi, Mississippi
#687076
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This is an unbelievable racket! Be advised that your "free sample" for the cost of shipping only, per the website, is a lie. You will be charge a completion fee for the first month. ($89.47 and 94.57) -- if you sampled the eye and anti-aging product. Then, the next...
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Anonymous
Anonymous

wish i'd seen this earlier. I'm disputing now.

Anonymous
Anonymous

I agree. It is a scam but I was finally able to get a cancellation by saying over and over I want to cancel. It took 20 minutes of repeating myself. I did get a cancellation e...

1.3
I didn't like
  • Very deceptive advertising
  • Deceptive advertising
#686675
Reply to reviews

Renuvaderm Cancellation Policy Review

Renuvaderm
#785684
I cancelled my serum deliveries & thought it would stop coming After a few months I began recieving more and was charged $50 which caused me to have an overdraft at my bank VERY UNHAPPY
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Renuvaderm Free Trial Review

Renuvaderm
#731366
This company rips people off with false advertizing its not a free trial like they say it is they keep sending product even without permission and take money from.your card.
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Renuvaderm Free Trial Review

Renuvaderm
#731004
I ordered the free trial of the cream and serum but yous keep taking money off my card and sending more every month. This is crazy your advertisements are very deiciving and miss leading the stuff doesn't work and I only ordered trial not monthlyi want my money back not this junk. Talk about scams this is one as far as I'm conserned
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Renuvaderm Cancellation Policy Review

Renuvaderm
#726591
This product is horrible. My self and my husband used it at different times and within 2 weeks both of us around our eyes became swollen and red, itchy and vwry dry. Bad product very bad and i asked for a refund and they only gave back 60 %.
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Signed up for the free trial and I did this through FB. I looked at everything on the page to make sure this was not a scam before I submitted it. No where did it say anything about 14 days to cancel or they would charge your CC these outrages prices for a so, so...
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1.0
#685913
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I tried the product on trial and of course it did not work! So I cancelled it after the 14 days but I cancelled it in June this year! Today I go to the mailbox and I have received another shipment. I called to ask why and they tell me I did not cancel but asked for a 2...
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I didn't like
  • Deceptive advertising
#684408
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I ordered the free (so called ) train. Got it, tried it and that was that. A few days ago I received more in the mail. They charged my credit card without my consent. Called customer support to have charges of over $200 refunded an a RMA #so I could return the creams....
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#681905
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I saw it on the facebook advertisement. I was lead to believe all you have to pay was the shipping and the sample of the renuvaderm cream and serum was free. I do not shop on fb or on online. I belived them because it sounded like a great deal for free. I received...
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1.0
#678406
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Thought I was getting a trial sample. So I had to call and cancel after 14 days. My bad. So I got another shipment and called customer service. The product went from $90 all the way down to $20 with a free $100 gift involved. The fact that I said "I just want to...
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Anonymous
Anonymous

Don't Believe it! Same scenario happened to me, and they read the script exactly as you described. I did receive a refund-- one quarter of the price they billed me for ( abou...

Blountstown, Florida
#669078
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I received a free trial of the eye serum and the moisturizer as requested. Upon receiving the product I tried it and liked it very much. I went to my computer to see what other products were available for purchase. I saw these complaints which caused me concern; I...
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Anonymous
Anonymous

Another issue is the first sample or Oder is quite different in quality compared to subsequent shipments which are markedly inferior. Even the fine print ingredients are diffe...

#668875
Reply to reviews
Like the other respondents, I ordered a "free trial," then received a second set of the creams. I called promptly, was told to return the product, minus a $6 re-stocking fee, the amount would be refunded from my credit card. This never happened, and I have had a 3 way...
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1.0
I didn't like
  • Business ethics
#661986
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